Faq

All classes are listed in US Eastern Time.

Class registration closes 2 hours before the scheduled class.
We release new content frequently. Check back 1-2 weeks in advance for upcoming classes.

All of our classes are held over Zoom. After you enroll, you will receive an email on the day of the class 30 minutes before the class begins with the link to join the Zoom meeting. We highly recommend you create a Zoom account prior to class.

If you do not see the Zoom link in your inbox 30 minutes before class, please check you spam / junk mail!

All enrolled students will automatically receive a Zoom link 30 minutes before class. Please check your spam / junk mail folder!

Each enrollment is for one student. We ask if you have more than one participant that you enroll separately so that we can provide a fair experience to all of our students.

Have a group of 5 or more? Contact us for a private class tailored specifically to your group.

All classes are live.

Our live classes are 90 minutes, including 15-30 minutes Q&A time.

*Weekly meet-ups are 60 minutes each.

Yes, the meeting room is open to late arrivals. In addition, classes will be recorded and sent to everyone who signed up, regardless of attendance.

Classes will be recorded. All students enrolled in the the class, regardless of attendance, will automatically receive a link to view the recording within 1 business day of the class. The link will expire after 7 days. 

If you were late or unable to attend and have any questions for the instructor after watching the recording, please feel free to contact us, and we will be happy to forward your questions to the instructor.

Yes, when you create an account on our website you will be able to see all of your class enrollments.

No refunds will be offered for purchased classes. However, if you contact us 24+ hours in advance of the class, we would be glad to credit you for a future class. No refunds or credits will be offered for those who are late and subsequently miss the event.

Yes! Click here to purchase a gift card.

We can be contacted through our "Contact Us" link at the bottom of the page. Please allow up to 24 hours for a response.

Literature & Pen strives to foster a safe and encouraging environment for all students. We ask that for the best experience for all those attending, you show the instructor and other students respect throughout the class. Literature & Pen reserves the right to remove anyone who is not adhering to our code of conduct.